Return Policy – Lovers-FriendsClothing.com

Last Updated: [Date]

1. Return Eligibility
We accept returns within 30 days of delivery. Items must be:

  • Unworn, unwashed, and undamaged
  • With original tags attached
  • In original packaging
  • Accompanied by proof of purchase

2. Non-Returnable Items
The following cannot be returned:

  • Swimwear (hygiene reasons)
  • Bodysuits (hygiene reasons)
  • Final sale items (marked as such)
  • Gift cards

3. Return Process
To initiate a return:

  1. Log in to your account at Lovers-FriendsClothing.com
  2. Select the order and items for return
  3. Print the prepaid return label
  4. Ship items back within 14 days of return approval

4. Return Shipping

  • US returns: Free with prepaid label
  • International returns: Customer pays return shipping
  • We recommend using a trackable shipping method

5. Refund Processing

  • Allow 5-10 business days after we receive your return
  • Refunds issued to original payment method
  • Original shipping fees are non-refundable

6. Exchanges
We currently offer refunds only. For exchanges:

  1. Return original items
  2. Place a new order for desired items

7. Damaged/Defective Items
If you receive defective merchandise:

  • Contact us within 48 hours
  • Include photos of the damage
  • We’ll provide a prepaid return label

8. Store Credit Option
You may choose store credit instead of refund:

  • Issued immediately upon return processing
  • Never expires
  • Can be used with promotions

9. International Returns

  • Customers responsible for return shipping and customs fees
  • Refund amount excludes original shipping and duties
  • Processing may take additional time

10. Return Status
Track your return through:

  • Your account dashboard
  • The tracking number provided
  • Email notifications at each stage

11. Holiday Returns
Extended return window for holiday purchases:

  • Items purchased November 1 – December 31 can be returned until January 15

12. Policy Updates
We may modify this policy. Current version always available at Lovers-FriendsClothing.com/returns

For return questions, visit our Help Center at Lovers-FriendsClothing.com/help-center